Professional referral
For care coordinators, support workers and other health or social-care professionals. Required information is marked clearly and follow-up questions only appear when relevant.
Estimated time to complete: 5 minutes
* Required
Tell us what support is being requested and where the person can attend.
Accurate contact and address details prevent delays. If the person does not have their own email address or mobile number, an agreed alternative must be provided.
Enter the date as DD/MM/YYYY.
Enter a UK postcode.
Provide an email address belonging to someone who has agreed to receive messages about this referral on the person's behalf.
UK mobile number only.
Provide a mobile number belonging to someone who has agreed to receive calls or text messages about this referral on the person's behalf.
Please provide full names and direct contact details so we can reach the right professional without delay.
Enter a complete UK telephone number.
For example, a team office or service number.
0/120 characters
Provide an occupational therapist or another lead ward contact. All contact fields are required.
This information supports eligibility, funding and service monitoring. “Prefer not to say” and “Not known” options are available where appropriate.
0/250 characters
Give us the information needed to assess suitability and plan safe support.
Enter “No known risks” where appropriate - do not leave blank.
Select all that apply. This gives us a general idea of their interests; the programme is not individually tailored around these choices.
The information provided will be used to assess and manage this referral and to make contact about Key Changes services. It will be stored securely in our case-management system. Read our Privacy Policy for further information.